The terms “we,” “us,” “our,” “SAFI Inc.” or “SAFI” refer to “SAFI Quality Software Inc.,” including SAFI Inc., and their corporate affiliates. By “you,” we are referring to visitors and users of any part of our website.
1. Collection of Information
We collect personal information that you provide us with when filling out an online form from our website. We collect information associated with your device using cookies and similar technologies. We may also receive information about your location.
Information You Provide Us. We collect information that you provide us with, including, but not limited to, your name, company name, email address, phone number, country, or any content you submit to our website, such as your communications, and information you provide to us as part of surveys or forms.
Purchases. If you have purchased products or services on our website, we collect certain information in order to complete your purchases, such as your name, company name, email address, phone number, address, and payment method (for example, credit card information).
Communications. When you communicate with us (via email, phone, through our website chat or website forms, or otherwise), we may record, monitor, collect, and use details about you and your communications (including call time and call duration). We will provide you with a notice or obtain your consent in accordance with applicable law before recording or monitoring any of these calls.
Our Partners and Service Providers. We may receive information about you from our partners and service providers. For example, our payment processors may update your payment information, advertising partners may help us send communications to your address, and third parties may help us prevent fraud by verifying your contact information. In addition, third-party applications on our website may collect information each time you access the website. The information is sent to those third-party applications by your Internet browser or app and stored in log files. We collect information about your use of our website, including your search activity, the pages you view, the date and time of your visit, and if you use our browser extensions, the content you interact, and how you navigate and interact with a page or screen. We also collect information that your device provides to us in connection with your use of our website, such as your browser type, type of device, browser language, IP address, mobile carrier, unique device identifier, and requested and referring URLs.
Location Information. We will receive your device’s location if you enable this through your browser or mobile device. We may infer your general location from your IP address. You may also choose to provide us with your location information by inputting this information on our website’s form, including when you checkout as a shipping or billing address.
2. Use of Information
We use the personal information we collect to provide, support, and personalize our website and to communicate with you about our software applications (on and off our website). The ways we do this include the following:
a. to provide and improve our website, our software applications and its features and functionality, including to fulfill your purchases through our website, and deliver your communications; to provide customer service and support; to respond to your inquiries or requests, and to improve the security of our website;
b. to evaluate the use of our website for our business purposes and to provide and improve our products, software and services;
c. to personalize your experience, such as tailoring the content and information made available to you and our support services;
d. to display relevant or targeted advertising (on our website and on third-party sites) for you and other businesses and to evaluate the success of such advertising;
f. to prevent fraud and to maintain a quality experience for our business purposes or legal reasons, including to filter for spam and communications that violate our agreements with you;
g. to enforce compliance with our agreements with our end-users and you for various technologies software tools and applicable law; to comply with our legal obligations; to prosecute or defend a lawsuit, arbitration, or similar legal proceeding; to respond to lawful requests by public authorities (including national and international security or law enforcement requirements);
We may use your communications generally for quality assurance purposes and training, and to improve our products, software applications and services. We may use your communications to understand and help manage the quality of requests received, and responses sent, to provide users with feedback. We may use automated technology to review your communications and improve user experience.
For your convenience, we and our payment processor third-party applications will store information about the payment method you use in connection with the purchase of our products or services. Note that while our payment processors may store your complete credit card number, SAFI Inc. does not.
If you make purchases on SAFI website as a visitor and subsequently create an account for your reference, we may make information available to you about any prior purchases completed using the email address for your account.
3. Sharing Your Information
We do not rent, sell or disclose your personal contact information (such as your email address associated with your account registration) to third parties to use for their direct marketing purposes. The SAFI end-user coordinates will NOT BE DISPLAYED on our website. Names and related information are treated as strictly confidential. We may share personal information in the following ways:
Advertisers and Ad Networks. We use advertising networks and partners to serve advertisements for us and other businesses, including interest-based advertising, on third-party sites and to assist us in evaluating the effectiveness of our advertising. We may also work with advertising networks and partners to serve ads on our website and to communicate with you at the addresses they have for you.
An essential part of our services that you sign up for when you fill up a form on our website is to receive communications from us through email, phone call, and text message, or through our website chat. We communicate with you about our products, software applications and services or regarding the use of the website, news relating to software applications, its features and industry developments, and communications concerning promotions run by us or third parties. We also ask for your feedback about your experience in connection with our website. In accordance with applicable law, we or our professional partners may send you marketing communications.
If you provide us with your phone number, we and/or our professional partners may call you or send you text messages to help you with using the website (e.g., to discuss your structural engineering software needs and/or other of our services).
a. Data Security
We use reasonable measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal information.
5. Contact Us
by email at firstname.lastname@example.org
by phone at 1 (800) 810-9454