Technical Support
End users are encouraged to consult available reference manuals before submitting a support request, as many common questions are addressed within these resources.

Access to this support section is reserved for end users with an active agreement with SAFI™. Technical inquiries submitted without a valid maintenance contract or subscription may not receive a response.

Our technical team will respond to inquiries within a reasonable timeframe, based on availability.

SAFI™ reserves the right to decline responding to inquiries deemed outside the scope of this technical support service. Please note our team will not provide evaluations or opinions on engineering projects or designs. Support is strictly limited to questions directly related to the features and functionality of SAFI™ software applications.

The SAFI™ end user coordinates will not be displayed on our website. Names and related information are treated as strictly confidential. However,  questions and answers may be made available to all our authorized end users in the FAQ section.