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HASP Drivers

Solving an issue related to the HASP Drivers

HASP (Sentinel HASP/LDK) drivers are background components that help securely verify your software license. If the HASP Security Service is not running, your software may not launch or activate correctly.

This page offers a comprehensive guide detailing the step-by-step process regarding three (3) options to solve an issue related to the HASP Drivers. We strongly recommend reading each step attentively to ensure a smooth experience.

Options available:

Option 1: If the HASP Drivers have not been installed previously, please proceed with installing the drivers.

If you are unable to locate the Sentinel LDK License Manager on your computer or have received the error message “The specified service does not exist as an installed service” it’s likely that the service has not been installed.

If this is the case, you can install the HASP Drivers here:

Option 2: If the HASP drivers have already been installed, attempt restarting them.

Step 1. Access the License Manager utility (License Update) in administrator mode.

The drivers can be restarted in the License Manager utility accessible using the License Update shortcut from the Windows menu. This shortcut can also be found in the SAFI folder in the All-programs menu.


The drivers can be restarted when selecting the option run as administrator).

Step 2. In the License Manager utility, click on the blue circular arrow to the upper right.

After clicking on the blue arrow, you should receive a message indicating the service has been restarted successfully.
Please note, you must restart the application for the changes to take effect.

You may close the License Manager utility and launch the software.

Option 3: If the HASP drivers have already been installed, attempt restarting them via the Services menu.

If you were unable to restart the drivers in the License Manager utility, you may try going in the Services application (select the option run as administrator).

Step 1. Access the Services application in administrator mode.

Step 2. Find the Sentinel LDK License Manager

Step 3.  Right click on it to access the Properties menu.

Step 4. In the General properties’ menu, select the Startup type as Automatic.

Step 5. Click on Start.