Error code 27
This guide explains how to resolve error code 27.
In the Diagnostic Log (where can I find the Diagnostic Log?), this error appears as: hasp_login_scope returned 27
What does this error mean?
Error code 27 indicates that the software is unable to detect the software license key. This typically occurs when the software is launched from a remote or unsupported environment.
Possible Causes
· The software is being launched via a Remote Desktop (RDP) session
· The software is running through a third-party virtualization application such as VMware
Possible Causes
· The software is being launched via a Remote Desktop (RDP) session
· The software is running through a third-party virtualization application such as VMware
How to fix it?
If error code 27 is present in your diagnostic log file, it confirms that the software is being launched from a remote connection, which is not supported by your license.
To resolve this issue, please launch the software directly on the machine where the license is installed.