Licensing Support Center
This page offers a one-stop destination whether you’re seeking guidance on system requirements, troubleshooting assistance, or step-by-step installation instructions.
If you require further assistance after reviewing the provided documentation, feel free to contact a support agent or submit a ticket.
When experiencing a licensing issue, the first step is to review the diagnostic log file. This file will help you identify the specific error code associated with the problem.
Most common issues are documented below. Please read all provided documentation carefully to resolve your issue as quickly as possible. In many cases, finding the solution yourself is more efficient than waiting for the next available support agent.
If you still need assistance, feel free to choose one of the support options here: